ACDC Express

Everything Electrical For The Home, Office & Factory

ACDC Express

Full Description




The Brand

ACDC Express is an electrical retail franchise, specialising in everything electrical. Established in 2007, our core focus is to provide customers with quality electrical solutions. We offer a full turn-key solution and a unique concept store that provides customers with a convenient and versatile shopping experience, allowing customers to browse at leisure in what is effectively an electrical ‘supermarket’. In addition, ACDC Express actively participates in adding value to the customers by not only meeting customer expectations through superior
customer service, but continuously offering excellent after sale service. Our independently owned stores are primarily supplied by ACDC Dynamics, which boasts a product range of over 80 000 individual items. These products are crucial in daily operations within the home, office and factory. This automatically creates a great and continuous demand for these products.

The growth and success of the ACDC Express Franchise Group is attributed to 2 basic principles, which form the cornerstone of the business: Customer Relationship Management and maximising business efficiency.

Concept

At ACDC Express we strive for service excellence. We look to ensure our services are of the highest quality and that they are always centered around our ACDC Express customers. We facilitate regular training sessions to equip our staff with superior product knowledge and unrivalled customer support and service etiquette.At Head Office the brand managers and training facilitators work intensely on all aspects of the brand to ensure that our sales staff are equipped with up to date information and an ability to provide excellent after sales service. To
extend our accessibility we offer direct communication lines to all our ACDC Express customers who visit one of our national stores via Facebook or our website (www.acdcexpress.com). Our latest offerings and promotions are also included in our newsletters. It is possible to subscribe to our exclusive subscription list through registration on our website.

Support

ACDC Express provides the following support:

- Recruitment and selection of franchisees
- Approval of sites (approval of lease)
- Advisory role in terms of store set up
- Provide project plan, site specifications and where applicable, preferred contractors
- Training of the franchisee
- Assistance with the initial recommended order
- Additional advice and consultation
- Additional ongoing obligations

Are You Our Next Franchisee?

Do you fit the ideal profile of the franchisee ACDC Express is looking for:

Job Description of a Franchisee:

• Management of staff
• Recruit, appointing, training and motivating staff
• Assist and build relationships with customers
• Stock management and logistics

Personal Characteristics:

• Prepared to work long hours
• Passionate, committed and dedicated
• Common sense and lateral thinker
• Attention to detail

Skills:

• Financially savvy
• People skills
• System orientated
• Computer literate
• Multi-tasking
• Sales abilities
• Management skills