Car Service City was established in 2004 as the first franchise offering in the Car City Holdings’ stable of business opportunities. With over 74 car servicing workshops countrywide specialising in affordable servicing and repairs of all makes of vehicles, the group’s expansion into other exciting, related opportunities has led to the opening of Car Wash City and Car Audio & Security City.

It is Car Service City’s vision to become the most recognised and respected brand in the car servicing industry that has been the catalyst in driving this business model. Known for their ethical approach and proven business model, Car City Holdings is fast becoming one of South Africa’s leading car servicing groups. If you have dreamed of achieving personal and financial independence by starting your own business, then one of Car City Holdings’ franchises may be the perfect opportunity for you.

Car Service City outlets are available in three formats identified as Basic, Intermediate and Superior. Through its network of conveniently located workshops, Car Service City aims to provide best quality car servicing at affordable prices in a manner pleasing to customers. As part of their customer-friendly service offering, Car Service City outlets offer a shuttle service that will convey customers to their home or workplace within a seven kilometre radius.

Car Service City provides a service and repair facility for all makes of vehicles. In addition to major vehicle services, they also offer brake, clutch, CV joint, exhaust, carburetor, radiator repairs, etc. Car Service City customers enjoy a six month or 10,000 kilometre guarantee (whichever comes first) on all work carried out.

Car Service City’s core target market is vehicles which no longer have a service or maintenance plan attached or falls outside of their warranty plans. And now with the Right to Repair act in place, Car Service City can also start targeting customers who’s service and maintenance plans have lapsed but that are still in warranty.

Suitable venues offer sufficient off-road parking for 12 to 15 vehicles as well as prominent signage displays. While a Basic model service centre will occupy 280 to 320sqm and is unlikely to offer main street frontage, the Superior outlet workshop will occupy upwards of 380sqm and will be located in a shopping centre or other high traffic location with street frontage.

In a typical Car Service City outlet the branch manager or franchise owner will be supported by an administrative secretary, from one qualified mechanic supported by workshop assistants, one car wash and general cleaner, as well as approximately ten flyer distributors.