FICS originated over a 25 years period when specialist services were performed for the Road Accident Find (RAF), attorneys and Auditors were integrated into the FICS Franchise model. FICS utilized this accumulated expertise, best practices, templates, electronic and IT systems and developed a business model. It includes the FICS Mobile App to capture all merit aspects of accidents shorty after it occurs as well as the FICS IT Management System which coordinates and integrates all interventions, costing, data, client instructions and status reports. The RSA was demarcated into 145 economical and sustainable Franchise areas. FICS started its business model in 2016 and the first FICS Franchisees were trained in May 2017. Currently 20 Franchises are sold and operational in 6 Provinces.

FICS is a business-to-business service Franchisor. FICS Franchisees are offering services where the current level of services has dropped and in some cases become non-existent. A Franchisee will offer services on three distinct levels: 1.) It will ensure that the free FICS Mobile App is loaded on many phones of people in a Franchise area such as tow-in services, ambulance services, truck drivers, students, and general public. The capturing of data by these individuals will result in accurate information to be sold to stakeholders, i.e. attorneys, insurance companies and the RAF. 2.) There are 42 Services offered to local attorneys, auditors and brokers include collecting of documents for the former, performing investigations, getting statements, verifying information, acquiring certifications from state and other entities and doing tracings. 3.) Corporate entities / clients outsource national instructions to FICS i.e. doing payment audits at employers, investigating claims, tracing beneficiaries for retirement funds and monitoring on behalf of the corporate clients. Franchisees perform these services within the boundaries of the Franchise. People with investigative skills such as ex-Policemen are invaluable in performing these services. A Franchise consists of an Operator-Owner, an Office Coordinator and 2 to 3 ad-hoc investigators.