The Specialists Group, which was founded in 1978, comprises two stand alone divisions, namely Pest Control Specialists and Cleaning Specialists.
Pest Control Specialists offer a comprehensive range of pest management solutions in the commercial, industrial and domestic market. Pest management services include wood-destroying insects such as termites and borer beetles, health and nuisance pests such as cockroaches, ants and rodents, as well as stored product pests. Our fumigation services include ISPM-15 Certification, shipping containers, as well as commercial/domestic structures. Additionally, we offer weed control on industrial sites (i.e. railway lines, power/telephone lines, yards, etc.), as well as domestic gardens.
Cleaning Specialists’ range of services include contract cleaning (hospitals, educational facilities, hotels, banks, food processing establishments, shopping malls, retail stores, offices etc.), carpet and upholstery cleaning (including fabric protection), hygiene (rental and servicing of washroom equipment; deep cleaning and disinfecting) and specialised cleaning services (canopy/extractor hood cleaning; fat trap cleaning; window cleaning, ceiling cleaning, computer cleaning, motor vehicle cleaning, pre-occupational cleaning and stripping and sealing). We are the largest organisation in South Africa providing carpet and upholstery cleaning services to the domestic market.
Our Guiding Philosophy:
We adhere to the highest standards of professionalism and performance and are committed to total customer satisfaction. In keeping with our company mission, we value truth, integrity, training and education to ensure that we remain a contributing member to our community and our industry. We strive to continuously produce the safest, most efficient technologies through innovation and ingenuity.
The extensive Specialists network consists of over 60 franchises across South Africa, Botswana, Swaziland and Angola. Each branch is owned and managed by a dedicated individual committed to delivering a professional service to our clients. Our head office infrastructure provides for centralised customer care, invoicing and administration for national and regional clients.
Our mission is to create wealth for our people by bringing value to the market place.
Our objective is to satisfy our client’s needs through high quality service, excellent products and real value for money. We are attuned to our customer’s needs and we are willing to go out of our way to protect their environment. We specialise in satisfied customers.
OUR WINNING RECIPE:
The success of our Franchise Network is based on the following elements:
Our Attitude: We believe that success only follows when one implements a Win-Win Relationship in all your business dealings. Success is based on long term relationships.
Our People: The greatest asset of any organisation rests in its people. We understand this principle and concentrate our efforts in growing their value to the market place.
Our Value System: We understand that life is only a series of results. To achieve the results we desire we have to first deserve those results.
Our Brand Name: Our brand names Pest Control Specialists and Cleaning Specialists are very powerful. Our name implies that we are in a class of our own. We are unique. We offer our clients complete peace of mind, due to dealing with a national professional group of companies.
Our Services: Our wide range of services complement each other, resulting in a cross pollination of services to our customers.
Our Business Systems: The long term success of any business depends on the implementation of sound business systems. We have perfected our systems since 1978.
Our Marketing Systems: To ensure a steady supply of customers, it is critical that effective marketing is carried out on a continuous basis. Our tested Marketing Systems ensures our success.
Our Partnerships: Established relationships spanning many years with suppliers affords franchisees access to professional support from our partners. Our collective bargaining power helps us negotiate special deals and large discounts.
Our National Advertising: We spend millions annually to ensure that our customers know that our franchisees have the back-up of a national organisation, giving them peace of mind and us a nationally recognised brand and image.
Our Footprint: We are able to service national and regional customers. Our head office infrastructure provides for centralised customer care, invoicing and administration for national and regional clients.
The franchisor will provide initial and on-going comprehensive training to the franchisee and/or its personnel in the following:
• Standard operating procedures for all services offered
• Sales and marketing
• Office administration including financial management
We require people committed to total customer satisfaction; professional and enthusiastic individuals with a strong desire to manage a profitable business aimed at exceeding customer expectations. Access to financial resources is essential for the survival of any small business.
We have developed effective systems and processes over many years. Individuals who are prepared to follow these systems have a better than average chance of building a successful, sustainable, and profitable business.
1st Franchise Opened
No. of Outlets
Average set-up cost
Initial franchise fee
Initial Working Capital
Minimum owners contribution
Management services fee
Initial agreement term
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