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The 3@1 Business Services franchise concept offers a retail opportunity in the business services and communications industry.

The Brand

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3@1 is a proudly South African franchise that began in 1999 and has grown into a trusted provider of essential business and personal services. With stores now operating in South Africa, Namibia, Mauritius, Zambia—and with plans to expand further internationally—3@1 continues to grow steadily. Our core services include print and copy, courier, photographic, and business services, with each store adapting to meet the specific needs of its local community. We partner with global leaders like DHL to offer high-quality courier services and use the latest technology to ensure fast, professional results. Our aim is to provide practical, affordable, and high-quality solutions in one convenient location, making life easier for both individuals and businesses.

Concept

A 3@1 Business Centre is a modern, easy-to-run retail store that typically ranges in size from 50 to 70 square metres. Most locations are found in shopping centres or suburban hubs, where they are well positioned to serve both residential and business customers. Each store is designed for simplicity and efficiency and is usually operated by the owner with the help of two to three trained staff members. The range of services includes digital and large-format printing, international and domestic courier, photo printing, ID and visa photographs, scanning, copying, internet access, sublimation and various day-to-day business solutions. Each franchise comes with a dedicated website and a strong online presence, providing customers with easy access to information and helping to expand brand visibility and support sales growth. The setup is tech-savvy and built to stay relevant in today’s fast-changing service environment.

Support

Franchisees benefit from a complete turnkey setup, starting with assistance in selecting the right site and negotiating a lease. Before the store launches, franchisees undergo extensive hands-on training at an existing 3@1 Business Centre, where they learn all aspects of store operations, customer service, equipment use, and staff management. Once the store is operational, our team provides direct on-site support to ensure a smooth opening. Beyond launch, we continue to offer extensive ongoing support, including operational guidance, marketing assistance, financial coaching, and regular business workshops. Our virtual support system ensures franchisees have access to help whenever it’s needed, helping them avoid trading downtime and stay competitive. Our strong relationships with suppliers and negotiated rates also provide a financial advantage from day one.

Are You Our Next Franchisee?

We’re looking for entrepreneurial, hands-on individuals who are motivated to run their own business and enjoy working with people. You should be organised, confident using technology, and committed to delivering excellent customer service every day. What truly sets our franchisees apart is their entrepreneurial spirit, a willingness to learn, and a passion for building strong relationships in their communities.

Whether you’re a former corporate employee, a recent graduate, or someone ready for a fresh start, 3@1 offers a proven business model with strong support, real growth potential, and the opportunity to make a lasting impact. If this sounds like you, we’d love to welcome you into the 3@1 family.

INFO

When It All Began

Founders

Chris Dunn

Year Established

1999

1st Franchise Opened

1999
Brand Network

CEO

Chris Dunn

Head Office

Kleinmond, Western Cape

No. of Outlets

90 and growing

Available Opportunities

Worldwide

FASA Membership

No
Investment (Excl. VAT)

Average set-up cost

R 650 000 excluding VAT

Initial franchise fee

R 65 000 excluding VAT

Initial Working Capital

R 150 000

Minimum owners contribution

100%
Franchise Terms

Management services fee

R 3 300 or 3% of Turnover

Marketing fee

R 570.00 per month

Initial agreement term

10 Years

Renewal term

3/5/10 years depending on franchise partner

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