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The 3@1 Business Services franchise concept offers a retail opportunity in the business services and communications industry.

The Brand

The 3@1 brand was established over twenty years ago and with a highly successful franchise model has grown to over seventy stores nationally and internationally.

3@1 recognises that efficient, effective, fast, relevant and up-to-date means of communication is the lifeblood of international and local businesses alike and therefore provides the most up-to-date, fast and cost effective methods of communication and communication products to businesses and householders alike – and this from local stores carefully positioned within close proximity of our customers.


The 3@1 Business Services franchise concept offers a retail opportunity in the business services and communications industry. Boasting cemented partnerships with DHL International and Kodak International Express photographic provider, our Franchisees can offer an ever-broadening selection of services compared to our competitors.

3@1 Service offering encompasses DHL Express Easy, counter to counter local Courier, Kodak Express offering Photo’s, Collages, Block mounting and Photobooks as well as ID & Visa photos. We also offer business print, Broad format print and related services like binding, laminating etc. immediately accessible to the consumer and business user. 3@1 now offers Business Registrations and many SARS related services. You can also apply to become a commissioner of oaths.

3@1 promotes owner-operated stores starting out with 2 staff members and prides themselves on offering consultative, personalised service in a professional user-friendly environment.

Applicants have a choice of two business formats — a standalone full store setup measuring 50m² to 80m², an Express Store option occupying 30m² to 45m² or a kiosk option occupying 15m² to 25m² either in a regional mall, strip mall or stand-alone site.


Franchisees enjoy the support of the head office team every step of the way; from site selection to securing the lease, then through the planning phase to store set-up, training and the eventual store opening.

Introductory training for new franchisees is completed in approximately one week and takes place in an existing outlet before store opening. The training incorporates an overview of the 3@1 business model, marketing and advertising, store operations, merchandising, customer service and management techniques as well as inventory, cost accounting and general business procedures. After the store opening, the franchise team spends a further five to seven days in-store with the franchisee to ensure they and their staff are proficient and comfortable.

Are You Our Next Franchisee?

3@1 is looking for innovative thinkers, young and older, with entrepreneurial drive to join its thriving network. Retail and/or management experience will be advantageous, but is not critical. An outgoing personality and a desire to support and service business owners and consumers are key. Most of all an applicant must enjoy building relationships with customers.


When It All Began


Chris Dunn

Year Established


1st Franchise Opened

Brand Network


Chris Dunn

Head Office

Cape Town

No. of Outlets


Available Opportunities

South Africa, Lesotho, Botswana, Kenya, Tanzania and the United Kingdom.

FASA Membership

Investment (Excl. VAT)

Average set-up cost

From R 625 000 excluding VAT

Initial franchise fee

R 65 000 excluding VAT

Initial Working Capital

R 100 000

Minimum owners contribution

Franchise Terms

Management services fee

3% of Gross Turnover

Marketing fee

R 435.00 per month

Initial agreement term

10 Years

Renewal term

10 Years
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