Download Franchise Prospectus

ON TAP is a national retailer with owner-managed stores across South Africa. Through established relationships with industry-leading suppliers, ON TAP offers exclusive product ranges, as well as premium quality bathroom, kitchen and plumb ware.

The Brand

Established in 1990 in Pietermaritzburg, and now with more than 30 successful years in the plumbing retail industry, On Tap Plumbing and Bathrooms has grown into a well-established and trusted franchise within the plumbing retail industry. With owner-managed stores across South Africa and a national footprint, we are regarded as the home of beautiful bathrooms and kitchens with an extensive product portfolio featuring industry-leading and well-known local and international brands.

With this offering, we can provide our customers – both trade and retail – with a range of premium quality bathroom, kitchen and plumbing products from a range of trusted brands paired with expert advice and fast, friendly and efficient service. Furthermore, we continually strive to be at the forefront of the industry with the established relationships we have with our partners and suppliers.

At On Tap, our product portfolio includes Sanitaryware, Baths and Basins, Vanities and Cabinets, Shower Enclosures, Bathroom Accessories, Bathroom Mirrors, Taps and Mixers, Kitchen Sinks, Hot Water Systems and Valves, General Plumbing Products, Plumbing Hardware, Stainless Steel Plumbware, Copper and PVC Pipes and Fittings, Gutters and Pipes, Cast Iron Products as well as Supporting Services.

Established as a firm industry leader and household name, we continue to strive to be at the forefront whilst maintaining our brand’s integrity and vision. At On Tap, we also open the door to opportunity with a dynamic franchise offering for entrepreneurs to join the On Tap Franchise Group. On Tap Franchise Holdings (Pty) Ltd is a Full Franchisor Member (in good standing) of The Franchise Association of Southern Africa (FASA). On Tap Franchises are run in accordance with established principles, designed to optimise business and help the brand grow, and the Group supports franchise owners and staff, helping them improve all facets of the business.


A total dedication to personal and professional service supported by fast, friendly and efficient personnel, selling value added, quality approved products and services.

On Tap’s uniqueness stems from our ability to provide the consumer/plumber with professional plumbing advice.

Our target market is to provide good quality, value-for-money plumbing supplies and sanitaryware catering to both the trade and retail customer.

Our typical locations are as stand-alone stores or in value malls providing easy access and egress to the consumer/plumber.

Staff compliments differs from store to store based on the size and location of the store.


Two weeks training and accommodation for two people in either Cape Town or Pietermaritzburg.

Detailed walk through the On Tap Operations and Procedures manual.

Are You Our Next Franchisee?

The ideal franchisee will have the following characteristics:

– A high degree of self-motivation and ambition.

– An understanding of accounting principles and the ability to be assertive with debtors.

– Good financial judgment and a sound credit rating.

– Understanding the importance of marketing within the marketing sector.

– Good set of interpersonal skills required, particularly in dealing with people.

– Retail experience and industry knowledge.

– Self-starter and driven.

– Adherence to a proven system.

– Team player.

– Stock management and control.


When It All Began


Three associates in 1990 decided there was a need to provide plumbers with a more direct supply of products and hence On Tap was born.

Year Established


1st Franchise Opened

Brand Network


Johan van Wyk

Head Office


No. of Outlets


Available Opportunities

Predominantly inland and some coastal areas – contact us for more details

FASA Membership

Investment (Excl. VAT)

Average set-up cost

R 1,8 million including stock

Initial franchise fee

R 185 000

Initial Working Capital

R1 415 000 for the first 2 years (based on economic conditions and management of expenses)

Minimum owners contribution

Franchise Terms

Management services fee

Nil – included in the initial franchise fee

Marketing fee

R 100 000

Initial agreement term

5 Years

Renewal term

5 Years

Fill in the form below and we will get back to you shortly.


    Fill in the form below and we will get back to you shortly.

      High Performance Training & Coaching Logo

      Fill in the form below and we will get back to you shortly.

        Universal Paints Logo

        Fill in the form below and we will get back to you shortly.