On Tap Bathroom and Plumbing Supplies
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ON TAP is a national retailer with owner-managed stores across South Africa. Through established relationships with industry-leading suppliers, ON TAP offers exclusive product ranges, as well as premium quality bathroom, kitchen and plumb ware.

The Brand

ON TAP Plumbing Supplies was established in 1990 in Pietermaritzburg to focus directly on supplying the plumbing merchant business.

In June 1996, the first franchise opened in Durban to serve the public. Today, the ON TAP group consists of owner managed franchise outlets across South Africa, with the vision of becoming the leading retailers for bathrooms in Southern Africa.

Trade principles of the ON TAP group are based on:
– Trust
– Integrity
– Long term relationships

Through serving our clients with integrity, we’ve become a partner of choice for the public and the industry, alike.

Since ON TAP was established in 1990, we’ve forged substantial business relationships with industry-leading local and international brands. This enables us to offer our customers exclusive product ranges, as well as premium quality bathroom, kitchen and plumbing supplies.

ON TAP is the chosen supplier for a comprehensive range of premium quality bathroom, kitchen and plumb ware products, including exclusive product and designer ranges, cutting edge plumbing supplies and hardware, all at affordable prices. ON TAP’s established business system guarantees service excellence.


On Tap Bathroom and Plumbing supplies is a franchise providing bathroom, kitchen and plumbing supplies to both trade and retail customers.

On Tap Bathroom and Plumbing supplies is the only franchise of its kind. Each store is owner managed. On Tap stores owners pride themselves on being experts, able to provide fast, friendly and efficient service.

Many of the On Tap stores sell predominantly to trade customers i.e. plumbers. Retail or showroom customers make 40% of the market. In terms of the retail customers, marketing is geared to high earners with large disposable incomes.

On Tap has a national footprint and is looking to grow especially in areas such as Gauteng, Mpumalanga and the Free State.


New franchisees receive two months training before the store opens. During this time franchisees are exposed to all aspects of day-to-day management and administration of an ON TAP store. This includes hands-on training for the franchisee and staff in an existing store.

Are You Our Next Franchisee?

The ideal franchisee will have the following characteristics:

– Driven by success
– Sales oriented mindset
– Co-operation and communication skills
– Willingness for on-going development

The ideal franchisee will possess:

Industry experience highly advantageous
– Sound understanding of business principles Management Skills
– Energy
– Dedication
– Excellent networking skills
– Track record in sales and marketing leading to growth of a business
– Entrepreneurial outlook
– Financial resources to pay the initial fee and six months working capital (living expenses


When It All Began


Peter Jefferson; Henry Soden; Bruce Haslam

Year Established


1st Franchise Opened

Brand Network


Johan van Wyk

Head Office

Cape Town / Pietermaritzburg

No. of Outlets


Available Opportunities


FASA Membership

Investment (Excl. VAT)

Average set-up cost

R 1,6 million to R 2 million equipment and stock included

Initial franchise fee

R 135 000

Initial Working Capital

Depending on set up of business

Minimum owners contribution

Franchise Terms

Management services fee


Marketing fee


Initial agreement term

10 years

Renewal term

10 years
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