PNA
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Since PNA's inception the group is well known for it's outstanding customer service, the promotion of family values, the cultivation of satisfied, willing and able employees as well as Integrity in all dealings. PNA received a FASA award and several SHOP-SA awards over the years. PNA has 61 stores nation-wide. The Head Office is situated in Florida Hills.

The Brand

Founded in 1992, the PNA Group is one of South Africa’s leading retailers having received numerous esteemed industry awards throughout the last two decades. PNA, as a national retailer boasts with 61 owner-managed franchises located throughout the country and is well known for its family and Christian values.

PNA strives to foster a distinctive brand, focussed on delivering a comprehensive range of quality products and exceptional customer service. This makes PNA South Africa’s preferred retailer of Stationery, Art & Craft Materials, Books and Educational Books and other related products.

Concept

Since PNA’s inception, the group is well known for its outstanding customer service, the promotion of family values and the cultivation of satisfied, willing and able employees as well as integrity in all dealings. PNA received a FASA award and several SHOP-SA awards over the years. PNA has 61 stores nation-wide. The Head Office is situated in Florida Hills’ Roodepoort.

PNA is striving to build a brand based on quality, comprehensive product range and beyond average customer service. By offering the above we are South Africa’s favourite Stationery, Art & Craft Materials, Books and Educational Books dealer.

Support

PNA provides comprehensive training and support including,

• System Training
• Staff Online Training
• Ongoing Product knowledge training
• In store Training

Are You Our Next Franchisee?

Potential franchisees should possess the following attributes:

• Be owners that have their businesses’ interest firmly at heart
• Offer personalised customer service
• Quick and effective decision making
• Grow the franchise in a clearly defined market

INFO

When It All Began

Founders

The Directors

Year Established

1992

1st Franchise Opened

1992
Brand Network

CEO

Herman Botha – Group General Manager

Head Office

Roodepoort

No. of Outlets

67

Available Opportunities

Nationwide

FASA Membership

No
Investment (Excl. VAT)

Average set-up cost

R 2.1 Million (300m2) to R 4.2 Million (600m2)

Initial franchise fee

R 100 000

Initial Working Capital

R 100 000

Minimum owners contribution

50%
Franchise Terms

Management services fee

2.1% on monthly turn over

Marketing fee

1% on monthly turn over

Initial agreement term

Evergreen

Renewal term

Evergreen
PNA

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