ON TAP FRANCHISEE INTERVIEW

SA Franchise Brands welcomes Rennie van Wyk, Franchisee for On Tap Mosselbay and On•Tap George to share some aspects on being a Franchisee

MAXI’S TAKES A RIDE ALONGSIDE THE PINKDIVE

When it comes to community involvement and upliftment, Maxi’s understands that the best way to show their appreciation to their loyal customers is to give back to those who need it most.

ENTREPRENEURS FLOOD BOFE

The 21st annual Business Opportunities and Franchise Expo (BOFE), staged in Johannesburg last week, attracted over 10,000 aspiring and established entrepreneurs, as well as students and delegates from countries across Africa, to discover a range of business opportunities and services available to them.

LINK FRANCHISEE INTERVIEW

SA Franchise Brands welcomes Greg and Claire King, Franchisee for LINK South Africa for East London to share some aspects on being a Franchisee.

THE FISH & CHIP CO. PUTS CUSTOMER SATISFACTION IN A HIGHER GEAR

It is no secret that when it comes to business, meeting the customers’ needs should be a top priority. It’s all about adding value. Aside from offering sterling service and products that exceed their expectations, the real way to make a customer happy is by going the extra mile.

THE BUSINESS OPPORTUNITIES & FRANCHISE EXPO

Whether you are an entrepreneur looking for ideas to start a business, wanting to develop the true potential of your existing business, obtain financial support to start up or expand your business or just simply to explore business opportunities…

SUCCESS SUMMIT PUTS THE SPOTLIGHT ON FRANCHISING

The 2014 Success Summit, held recently, put the focus on franchising with two of FASA’s members, Chairman Elect for 2015 John Baladakis of Pick n Pay and Lindy Barbour of Franchize Directions having the opportunity to address the seminar alongside eminent speakers including Dr Nondumiso Mzizana, Bill Gibson, Edith Venter and Billy Cobbinah of the IDC.

THE FISH & CHIP Co. PUTS CUSTOMER SATISFACTION IN A HIGHER GEAR

It is no secret that when it comes to business, meeting the customers’ needs should be a top priority. It’s all about adding value. Aside from offering sterling service and products that exceed their expectations, the real way to make a customer happy is by going the extra mile.

THE TAX SHOP FRANCHISEE INTERVIEW

SA Franchise Brands welcomes Ingrihid Povey, Franchisee for The Tax Shop for Lanseria (incl. Kya Sands to Cradle of Mankind) to share some aspects on being a Franchisee.

FAST FOOD TRANSACTIONS ARE EVEN FASTER

A new AutoSwitch card payment system, by Standard Bank and its partner African Resonance, is set to reduce operating costs, speed up transactions and provide merchants with a full transactional reconciliation facility that is integrated with till points.

PLAKA – THE MAKINGS OF A GREEK FOOD EMPIRE

What do brands like Apple, Facebook and Fedex have in common? Aside from being well known the world over, these brands were all started by students who decided to venture beyond their years to build empires of their own.

FRESH FOOD WITH A DASH OF TRENDINESS, ONLY AT MEZEPOLI

As the world progresses to a more health conscious state of mind where people are becoming increasingly concerned with what they eat, the healthy food market is booming. Focused on fresh, unprocessed food served in smaller portions, consumers are taking greater care when choosing where to dine and what to eat.

THE FISH & CHIP CO. NOW SERVES THE MOST IMPORTANT MEAL OF THE DAY

Nothing gets a day started best than a hearty breakfast. Often referred to as the most important meal of the day, even the word ‘breakfast’ indicates its importance, as this meal helps to break the fast that the body endured since the night before, making it important for good reason as energy is needed to get the body up and going.

CARAMELLO’S FRANCHISEE INTERVIEW

SA Franchise Brands welcomes Will Choene, Franchisee for Caramello’s Pretty Gardens, Bloemfontein to share some aspects on being a Franchisee.

THE FISH & CHIP CO.’S NEW MENU ITEMS NOW OFFER BREAKFAST, LUNCH AND DINNER OPTIONS

As of 29 April, The Fish & Chip Co. will be adding even more ‘Hot and A lot’ value to the plates and pockets of their customers. The brand, a subsidiary of Taste Holdings, which was voted the top fish brand in the fast food category by the Sunday Times during their 2012 and 2013 Top Brands surveys, has now overhauled its menu with scrumptious new meals as well as a whole new menu category – to keep customers happily fed around breakfast, lunch and dinner time.

MAXI’S CORPORATE SOCIAL INVESTMENT DRIVES CUSTOMER VALUE

While Maxi’s understands that its Corporate Social Investment (CSI) activities position the company as responsible and caring corporate citizen, Bronwyn Oliveira, brand manager of Maxi’s explains why the chain of nationwide family restaurants has decided that it will focus on CSI.

SPUR CORPORATION BUYS INTO RIB BUSINESS TO SECURE SUPPLIES

The Spur Group (“Spur”) has acquired a 30% stake in Braviz Fine Foods (Pty) Ltd, a start-up operation currently establishing a new world-class meat processing facility in Johannesburg that will specialise in processing rib cuts.

MORE KUDOS FOR TASTE HOLDINGS

Taste Holdings’ week of good news, which included the signing of an exclusive 30 year master licence agreement with Domino’s Pizza, was boosted by the news that the Franchise Association of South Africa’s (FASA) Awards for Excellence in Franchising went to company CEO, Carlo Gonzaga.

RAWSON FRANCHISOR INTERVIEW

Interview with Bill Rawson, chairman of the Rawson Property Group, on the subject of franchising in property marketing

SOLARTECH FRANCHISEE INTERVIEW

SA Franchise Brands welcomes Anton Lee, Franchisee for Solartech Energy Technologies North Coast to share some aspects on being a Franchisee.

NEVER TOO OLD TO RETIRE FROM SUCCESS

What do Benjamin Franklin, Peter Roget and Alex and Jenny McCourt have in common? They all triumphed in their chosen fields later on in life and refused to simply retire from achieving success.

MAXI’S CELEBRATES 21 YEARS OF SUCCESS

This year, Maxi’s, one of the country’s most loved family food restaurants is celebrating its 21st birthday. The franchise, which was established in 1993, and now boasts a national footprint of 65 stores, remains committed to its steadfast brand promise of providing their customers with the best service and the highest quality food.

FASA AWARDS FOR EXCELLENCE IN FRANCHISING BACK ON TRACK

After a hiatus of a few years, and with the economy recovering and franchise companies raring to show off their achievements, FASA will be hosting the Awards on the 9th April, just ahead of the International Franchise Expo which takes place at the Sandton Convention Centre from the 10 – 12th April 2014.

FASA ANNUAL CONFERENCE TO RUN ALONGSIDE IFE

FASA is proud to present their annual conference which will take place on the 9th April in Sandton just prior to the IFE which takes place from the 10 – 12th April and makes up a week devoted to the success of franchising.

SCOOTERS PIZZA PROMISES THAT THERE IS SUCH A THING AS A FREE MEAL

Krispy Kreme is looking to expand their concept into South Africa and is keen to find a good local partner for their franchise here. The company’s Vice President is looking forward to coming to South Africa in the week of February 17th for meetings with selected candidates.

KRISPY KREME LOOKING FOR SA PARTNER

Krispy Kreme is looking to expand their concept into South Africa and is keen to find a good local partner for their franchise here. The company’s Vice President is looking forward to coming to South Africa in the week of February 17th for meetings with selected candidates.

THE FISH & CHIP CO. IS THINKING LIKE THEIR CONSUMERS

In peak periods, such as the festive season, companies are doing their utmost to stand out for consumers who have money to spend. Some experts say that marketing is the most important factor during peak times, while others believe that customer service is the key to drawing more feet to stores.

THE FISH & CHIP CO. OFFERS CUSTOMERS MEALS FOR A MONTH

Even though 2014 is still young and some new year’s resolutions are holding strong, many people long for December – a time of bonuses when bank accounts were full and spending money was bountiful. To transition their customers into the New Year and ease some wallet strain following the festive season pinch, The Fish & Chip Co. will be affording customers the opportunity to win meals for a month.

CELEBRATE THE NEW YEAR WITH SCOOTERS PIZZA’S NEW MENU

Scooters Pizza fans can expect an even greater slice of the good life in 2014 as the fastest growing pizza chain in South Africa is celebrating the New Year with a new and innovative menu. The already extensive menu now includes the juiciest, cheesiest and most mouth-watering additional items that will not only keep existing pizza aficionados loyal but will attract new customers.

CAR SERVICE CITY FRANCHISEE INTERVIEW

SA Franchise Brands welcomes Wynand Wolmarans, Franchisee for Car Service City for Brakpan and Wadeville to share some aspects on being a Franchisee.

SCOOTERS PIZZA FRANCHISEE INTERVIEW

SA Franchise Brands welcomes (Sheldon and Lisa Williams), Multi-Unit Franchisee for Scooters for Vanderbijl Park, Vereeniging, Sasolburg, Randhart, Springs, Waverely, Les Marais and Brakpan to share some aspects on being a Franchisee.

KOSMOSDAL GETS THE OVENS HEATED UP

The community of Kosmosdal can now experience a slice of the good life as Eva Chen recently opened up her very own Scooters Pizza in the area.

PICK N PAY IS BACK!

After slipping behind its competitors, Pick n Pay’s recent good results of a 13.6% rise in first-half profit, with sales gaining 6.2% to R30.1bn, shows that the company, through aggressive cost cutting and supply chain streamlining has recovered and is set to continue to be one of the leading brands in the retail space.

CAR SERVICE CITY CELEBRATES ITS SUCCESS

As one of the franchise sectors that have seen growth despite the recession, Car Service City’s annual conference & glam awards ceremony held recently celebrated their success and that of its franchisees.

KAUAI EXPANDS INTERNATIONALLY

While many other brands, both locally and internationally, have felt the repercussions of the economic recession, SA’s no.1 healthy food brand since 1996, KAUAI, has grown to more than 130 stores nationwide and is now expanding into Dubai.

SURVEY FINDS FAST FOODS RELY ON GIVEAWAYS, NOT FOOD TO LURE KIDS

A study in the United States reported on www.adweek.com, with the tag-line ‘some fries with your toys?’ has shown that top fast food brands like McDonald’s and Burger King are downplaying food in favour of promoting their toy giveaways in their advertising.

RESERVOIR HILLS GETS A CHEESY SURPRISE

With only honesty, hard work and integrity in mind, two franchisees are ready to provide the community of Reservoir Hills with the best pizza in town.

TRAINING – LEGAL REQUIREMENTS FOR FRANCHISES & ENTRPRENEURS

De Kock Attorneys Inc is presenting training courses on legal requirements for franchisors / franchisees (26 November 2013 from 09h00 – 12h00) and entrepreneurs (28 November from 09h00 – 12h00) at the Wimpy Conference Rooms, 242 Jean Avenue, Centurion.

MAXI’S AWARDS COUPLE A SECOND HONEYMOON IN ZANZIBAR

Maxi’s recently held a competition where anyone who spent R 250 or more at any one of its restaurants in the Limpopo province, could win a trip of a lifetime, an all-expenses paid vacation to Zanzibar. To qualify for the competition, customers simply had to deposit their entry form and till slip in the entry box in store.

CLAYVILLE GETS HEATED UP

Clayville Shopping Centre now welcomes a slice of the good life as Carlos Pereira and Jorge Teixeira proudly open up their very own Scooters Pizza.

SILVERLINE GROUP WINS SANLAM/BUSINESS PARTNERS EMERGING ENTREPRENEUR OF THE YEAR AWARD

FASA member Silverline Group is going places! Not only did they win the Sanlam/Business Partners Emerging Entrepreneur of the Year Award but they are breaking new ground as one of the first franchisors in their field. Silverline is a construction business that provides, high-performance environmentally-friendly alternative building solutions, such as Light Frame Steel Construction as well as conventional construction services. When Silverline Group, could not cope with all the business that It was attracting, Jonathan Pepler decided to franchise the company. Silverline is now the only franchised construction business in South Africa, and one of very few in the world.

THE FISH & CHIP CO. PUTTING CUSTOMERS IN A HIGHER GEAR

The Fish & Chip Co. is at it again. Rewarding their loyal customers, that is. The brand, that was voted the leading fish brand in the Fast Food category of the Sunday Times Top Brands survey, is launching a nationwide competition to give their consumers some excitement and something to look forward to.

SUBWAY OPENS ITS 40 000th STORE

Subway co-founder Fred DeLuca’s success story started at age 17 when he opened his first sandwich shop as a way to put himself through college. Last month, the chain, which has a growing presence in South Africa with 14 stores, marked the opening of its 40 000th store. In an interview with Canada’s Globe & Mail, DeLuca elaborated on the challenges facing food franchises in these tough economic times.

SORBET LAUNCHES SORBET DRYBARS

FASA member Sorbet will add to its successful beauty and nail salon chain by rolling out its new Sorbet Drybar franchise. This innovative US hairstyling concept is essentially an express hair salon that offers convenient, affordable blow-dry’s – no cuts or colours – in a relaxed, funky environment complete with in-salon entertainment

FASA LAUNCHES FRANCHISE INDUSTRY SURVEY

With franchising becoming more accountable as it is covered by the Consumer Protection Act and in the interests of making an even bigger contribution to the country’s economy, FASA has embarked on an industry survey that gives an overview of the current state of franchising and will form the basis of more extensive surveys going forward.

13 U.S. FRANCHISE MASTER LICENSE OPPORTUNITIES NOW AVAILABLE IN SA

The U.S. Commercial Service is partnering with the International Franchise Association and Franchise Times to bring a Franchise Trade Mission to South Africa. The delegation will consist of several popular American franchise brands who are very interested in meeting potential Master franchisees and Area Developers. They will be in Johannesburg on 26 and 27 September 2013 for meetings.

McDONALD’S SEES VALUE OF LIGHT STEEL FRAME BUILDING

One of the main advantages of LSFB is that McDonald’s restaurants built in this fashion will cool down and warm up faster than with conventional buildings, increasing the comfort levels of its customers. McDonald’s South Africa is changing the way it builds its restaurants and has embarked on rolling out sustainable light steel frame building […]

THE FISH & CHIP CO. ASSISTS NEW FRANCHISEES WITH FUNDING.

Taste Holdings Limited, Brimstone Holdings Limited and Nedbank Limited have signed an agreement that will facilitate the funding of fifty new franchisees to open The Fish & Chip Co. outlets. In an initiative known as Sisonke (the Zulu word for “we are together”), competitive funding will be provided for potential franchisees, who, under normal circumstances, […]

CORE CATERING SUPPLIES CELEBRATES THEIR 15TH BIRTHDAY

Core Catering Supplies has just turned 15 and have grown to become one of South Africa’s prominent national suppliers of glassware, crockery, cutlery, kitchen smalls and equipment to the hospitality industry. Since the franchise roll out in late 2009, strong relationships with suppliers and most hotel and restaurant chains have allowed the business to grow […]

Comparative advertising

Comparative advertising can be defined as “an advertisement in which a particular product or service, specifically mentions a competitor by name for the express purpose of showing why the competitor is inferior to the product naming it.” Thus it can be said that comparative advertising highlights the advantages of the goods or services offered by one proprietor over those of another proprietor.

Advertising your trade mark

Before applying to register your trade marks, it is highly recommended to first instruct a trade mark attorney to conduct a search of the Trade Marks Register to determine whether your proposed trade mark is available for use or registration in relation to the category of goods or services of interest to you. An availability search conducted by a trade mark attorney can be regarded as a type of risk analysis which tries to anticipate possible conflicts or registerability difficulties.

How to protect your name

Starting and growing a new business is very exciting. However, to be interrupted by legal conflicts in the process is very costly and inconvenient. At the inception of a business, many entrepreneurs decide to start trading, without conducting available checks on trading names and registering their intellectual property rights, just to learn later that it may not be possible to obtain exclusive rights in their names and inventions anymore, or worse that they are infringing on an unknown party’s rights.

10 Ways to Legally Protect your Business Online

The internet has opened a new era of business opportunities. Many online businesses involve less staff, lower overheads and have no lease agreement. It is therefore reasonable to assume that to start a business online should be more affordable than to start a business offline. For this reason, some businesses start-out as online businesses and progress to physical premises later. It is perhaps not correct to distinguish between online and an offline businesses, as the internet is a tool used in business, whether online or offline. It is fair to say that business, regardless of what nature, is likely to benefit from an online presence on the internet.

FRANCHISING

Generally, the term “franchising” is used to describe the licensing of a business system which invariably includes the licensing of various types of intellectual property.

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